Spotlighting Pilot's Journey Makers
At Pilot, people are at the center of everything we do, and we believe it’s important to celebrate team members who bring that commitment to life. Recently, we had the privilege of recognizing four outstanding team members—we call them journey makers—whose everyday actions reflect our people-first culture. Their work reflects our core virtues to be driven, reliable, authentic and welcoming.
Meet these team members who go above and beyond to show people they matter at every turn.
Alicia Perez
Guest Services Team Member
Pilot #1209 Midland, Texas
Alicia’s willingness to grow and take initiative proves her deep commitment to improving every day. She owns her responsibilities and inspires her team while doing so. Alicia’s colleagues say that she “goes the extra mile” and “always steps up to get the job done.” Her hard work and great attitude help propel the success of her store team. Thank you, Alicia, for working to get better every day!
Brian Jones
Guest Services Leader
Pilot #34 Remington, Indiana
Brian shows his reliability by being accountable and honest. He is willing to speak up, take action and ensure things are done correctly, demonstrating his dependability and trustworthiness. Brian’s fellow team members note his “outstanding delivery” of work supporting store operations and say that he is “reliable to fix an issue” any time one arises. Thank you, Brian, for being someone others can count on!
Ben Nicholson
Specialist II, Sales Training
Dallas, Texas
Ben’s presence elevates the Dallas office, where each day he communicates openly, takes ownership and genuinely cares about others. Ben’s fellow team members say he is “the kind of person whose presence lifts up everyone around him.” Ben makes people feel supported, valued and energized. And he does it all with, as his colleagues note, “a smile on his face.” Thank you, Ben, for being honest and genuine!
Devon Burgher
Facilities Services Team Member
Flying J #795 Nisku, Alberta, Canada
Devon's focus on safety creates a welcoming environment for guests and team members. He takes initiative to ensure the areas around the store's fuel lanes and pumps are always safe and clean. Fellow team members praise Devon’s “effort and attention to detail.” He stepped up during Alberta’s stormy winter to be “reliable even in freezing cold weather” by keeping exterior areas free of ice and snow. Thank you, Devon, for being safe and guest-obsessed!
Team members like these work shoulder-to-shoulder each day across our more than 900 travel centers in 43 states and Canada to turn our guests’ journeys into moments that matter.