New Horizons April 2023: These Remodeled Stores Are No Joke!
Talk about spring cleaning! We’re so excited to reveal this month’s seven remodeled travel centers as part of our New Horizons initiative. Improvements include spotless showers, revamped restaurants, and more to ensure the best stop on your journey. These upgrades will be sure to get your road trip in full bloom, so put your foot on the gas-petal and stop by!
New Horizons is a $1 billion project over the course of 2023 that will update select Pilot and Flying J locations and help bring our stop on your journey forward. It’s more than just a fresh coat of paint- it’s a re-investment to over half our stores in the country, aiming to create the best experience possible for both our guests and team members. We also want to give back to the communities our stores live in, so with each New Horizons remodel, our team members will present a gift of $10,000 to the local school district. For more information, visit here.
Stop by one of the seven locations listed below from April 3 to April 23 to check out the changes and save 25% on your food and beverage purchase! Enter promo code PFJApril in the myrewards Plus app. Wherever you’re growing this spring, visit a Pilot Flying J travel center for the best stop on your journey. Happy Spring Travels!
West Wendover, Nevada Pilot Travel Center
The remodel at the West Wendover travel center has improved both store infrastructure and technology, however team member Blanca Carillo has noticed the changes have created a more interactive experience.
“While our store has always prioritized engaging with guests, the addition of self-checkouts allows team members to connect with them beyond the registers. I’ve also notice that other guests are more likely than before to jump in the conversation,” Blanca said.
West Wendover’s remodel also included expanded coolers to hold more drinks for thirsty guests. Plus, the redesigned deli island has decreased foot-traffic jams! Other renovations include updated showers, restrooms, laundry, and a refreshed employee breakroom.
Gretna, Nebraska Flying J Travel Center
Our store in Gretna has had quite the glow up! Beyond the cosmetic upgrades on the retail floor, back of house operations are sure to run smoother thanks to the addition of an outdoor walk-in cooler and extra storage. With this update, this location’s team members have the space they need to prepare the newly extended menu!
San Diego, California Pilot Travel Center
After the remodel, this location’s restrooms and showers sparkle and shine. Not only are the facilities at the San Diego Pilot updated, but the store layout has also transformed the experience.
“Even though we didn’t physically move any walls, it feels like there’s way more space on the retail floor. There’s better flow and better travel paths for customers. It’s a more comfortable environment for both work and retail,” General Manager Scott Minsky said.
Richfield, Ohio Pilot Travel Center
With four self-checkouts, a new kitchen, and expanded coolers, guests and team members are set up for success. More food options will help feed hungry travelers while team members can take their breaks in a new breakroom! Both the Cinnabon and Wendy’s were updated in this location, so don’t forget to grab a Baconator on your way out!
Monroe, Michigan Pilot Travel Center
The Pilot in Monroe just got a whole lot cooler, thanks to the remodel just about doubling the amount of doors!
“We went from a nine-door cooler to 17 doors. We’re able to be much more organized and eliminated a lot of back stock. Our vendors love it and we’re all very happy with how it’s turned out,” team member Becky Moran said.
Expanded restrooms and more food options made this stop even better for guests. Plus, team members got a new breakroom!
Fort Chiswell, Virginia Flying J Travel Center
Starting to get hungry while driving on I-77? Another upgrade at the Fort Chiswell Flying J is the expanded, improved kitchen where hot, made-in-house meals are!
The remodel also brought a new game room, providing a space beyond the drivers’ lounge for guests to take a break from the road. Team members also gained a place to relax thanks to the renovation.
“Part of the remodel was an addition of a team member lounge, which we didn’t have the space for before, so that was a huge win,” General Manager Robert Bolton said.
Monteagle, Tennessee Pilot Travel Center
The remodel in Monteagle has improved the location’s seven showers, expanded the cooler, and updated the breakroom! There’s new tile and cabinets throughout the store and a completely renovated kitchen! This location also features a Dunkin’ Express, which has been updated, so if you’re in the area stop by for a fresh cup of joe.
